Buying a mic system? Call before you buy!

Posted by: on Nov 12, 2011 in Articles | No Comments
Buying a mic system? Call before you buy!

I received a phone call this week from a lady who was helping her daughter launch a new club where she teaches Pilates style of classes. Her daughter told her to get on the web and search for Aerobic Microphones – something like that. She found us and did the right thing – she called in (02 8399 1052) to speak with me about it. Buying a microphone system is not something she’s ever done before, like a lot of our end user customers, so I asked her a few questions “Did she have a sound system installed already?” – she did, “Did it have a separate amplifier with a Microphone Input and a Mic Volume Control” – she wasn’t sure. She asked me “Does the price include you coming down here and hooking it up?” “Sorry but a mail order business is just that” I replied, “However, would you like someone to visit you and check out the room and system and advise on what you will need to make everything work the way you want it to?” ” Yes please” she said, so I asked for her contact details and recommended she phone one of our installing dealers and ended the conversation.

My dealer subsequently visited the club, confirmed my recommendation of an E*Mic/MTU-8 Mini Tx Frame mounted version for them, but surprise, surprise, there was no mic input on the HiFi amp they had there. So, if she had bought it straight from our webshop without any interaction with me then no doubt she would have been upset if they couldn’t connect it to their amplifier out of the box and  would then be on the phone to tell us about it! Fortunately, she was agreeable to paying a bit more for the service of an expert who also advised her that she needed a Fitness Audio 2+2 Mixer added to the system so that voice and music could be blended together in perfect harmony, so, by the end of the week that’s what happened and the club is up and running now.

The moral of the story then is, if you don’t feel confident you can buy a mic system that’s suited to your type of fitness classes and sound system, then please call us first. Tell us what you want, what you have and if you’d like professional help to confirm and install it for you. Better to pay a bit more and have it done properly the first time. Fortunately we have a network of “soundguys” – installing dealers in all the State Capitals around Australia and in most of the major cities who we can recommend to you.